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Frequently Asked Questions

I want a website but I don't know where to start. Can you help me?

Absolutely! You do not need any online experience at all. IG Webs offers free consultation on our services. We help you right from the start! Just ask us! We are here to help you.

What preparations do I have to do to get started?

Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures we can help you get started from scratch. Need a logo? at IG Webs we can create a new logo for you for a nominal charge. We work together with you to help answer any questions you may have.

What information should I provide you after I have paid my deposit?

We will need yours or your company’s profile, contact info, products and services, and any other information you intend to present on your website such as photos, videos, etc.

How much input do I have?

We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It’s your website, we want it to look the way you want.

Can you re-design my current website, give it a fresh look. I am happy with the content.

Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your website “doesn’t look professional”, takes too long to load or the navigation is confusing to visitors, we can help.

What does 'Website Maintenance' or 'Website Updates' mean?

Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website Maintenance.
You are welcome to send over your list of necessary revisions. We are happy to assist you with any changes you would like at our low hourly rate or we can offer you a package price if you need more than two hours per month.

My company is in the service industry. Will a website help my business?

Absolutely! Over 80% of the population who are online from home or office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24hours/7days a week/365 days a year.

Who writes the copy/text for each of the pages on the website?

You are responsible for providing the copy for your website. We do not write your copy however, we will place your supplied copy on the website for you and we do edit what you supply for any grammer or spelling and make sure the page is optimized for search engines.

Do you offer payment plans?

The only payment plan we have is with Paypal “Pay Later” plan. You can learn more about it by clicking on the link provided on our home page bottom left hand side.

How long have you been in business?

We have been in business since 2003.

What areas do you serve?

We work with all types of clients from medium size companies to individuals nationwide. we even some international clients.

How can we pay to get started?

We expect 1/3 of the agreed amount paid before we start. The amount is not refundable if we have commenced work on your site. The remaining balance will be due on the day the site goes live.

You can mail in a check or just use the Paypal button on our home page bottom left hand side to make payments. Once there you can select to pay with your Paypal account or use your credit card.

Are your Web Design costs recurring?

No, just a one time cost unless we are hosting you. Hosting and domain names have to be renewed each year.

Do you have your own hosting?

Yes, we provide hosting for you at additional cost or if you wish to get your own hosting from other hosting companies. We can also help you find a hosting company, just ask us.

Can I have a site that looks like this?

Actually, making it look like anything you want is fine. We’ll start with your initial direction and then work with you to refine it.

Have you built a site like mine before?

Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. For example, you wouldn’t ask a landscaping company if they had cut your kind of grass before! We have worked with a wide range of clients, as evident from our portfolio.

I want a site like eBay/MySpace/Youtube/...etc. Can you do this?

These types of websites require complex web development and will be quoted individually. Costs can exceed $5,000 and up for this type of work and require an extended amount of time.

How Does Your Web Design Process Work?

You can view our process here.

How about content?

You will provide us with the copy and any other content for your website and any specific pictures you would like. We can provide you with access to thousands of royalty free stock photos or use yours.

Ongoing Support

After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies for a nominal fee.

Can I use my existing website address if I get a new host?

Yes, we can help you retain your old domain name on a new host.

After you have designed our website, can we manage it ourselves easily?

Absolutely! You’ll have several options for managing your site after it’s completed. When we’re done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for a CMS package (Manage your Content). This way, you can log in to your administrative panel we provide and make changes to any non-Flash content in your site, any time you want. Just make sure you let us know you would like this option before we begin. Also, we offer Maintenance service, if you’d like us to manage your new site for you.

Do you design Adult Web sites?

No

Final question

Your work is awesome for your price range. Do you get similar compliments often?
Thank you, we get them very often. Our Mission is to be one of the best web design and web marketing companies by being informative to our clients and making their web presence affordable and successful. After we finish your project successfully and you are satisfied with our service, we would appreciate it if you write a review and refer us to your friends and business associates.

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